What are the benefits?
How does it work?
What are the available roaming numbers?
What are the charges for the use of the service?
How will I be billed for the use of the service?
Sign up requirements
Who do I call for technical assistance when I encounter a problem roaming?

Email instructions for Internet Roaming

To send mail with BTL's Internet Roaming Service you must
change the SMTP server setting in your E-mail software to:

Eudora

Run Eudora mail
Select Tools, then options
Select the sending mail
Under SMTP server, enter smtp.btl.net
Click ok, it should now be configured

Netscape 6

Run Netscape mail
Select edit, then mail & group Acct settings Under Outgoing (SMTP) server, enter smtp.btl.net Click ok, it should now be configured

Microsoft Outlook

Run Internet Mail
Click on tool, then Accounts
Click on properties, under Outgoing Mail (SMTP), enter smtp.btl.net then enable the option "my server requires authentication" Click ok, it should now be configured

Outlook Express

Run Outlook Express mail
Click on Tools, then Accounts
Click on the Mail tab, then on properties, Under Outgoing Mail (SMTP), enter smtp.btl.net then enable the option "my server requires authentication" Click ok, it should now be configured

Note:
Enable the option "my server requires authentication" for both Internet mail and Outlook Express users.These changes will be posted on the Internet Roaming website in the near future.

What Is Internet Roaming?

BTL's Internet Roaming Service gives you the freedom and flexibility of accessing your Internet Account while traveling abroad on business or pleasure. Through our partnership with iPass, one of the world's largest Internet Roaming Providers, you can use your current Internet login name and password, to enjoy the conveniences offered by the Internet Service. You can logon to the service from over 150 countries and 5,000 access points, using a local dial-in number provided by the other iPass ISP partners in the various countries. Imagine being able to send and receive Email, communicate with business associates, family and friends back home, without spending a fortune on long-distance phone bills! Well, all of this is now possible with BTL's Internet Roaming Service.

What Are the Benefits?

- Enhanced Productivity
*Local-call access gives better connection quality
*No longer need to log on and off to keep long distance calls
short
*Access point redundancy ensure, line availability

- Convenience

*No need for multiple Internet and e-mail accounts
*Easy point-and-click connection software
*Use current BTL Internet user name and password
*Keep up with the news locally and internationally
*Send/Receive e-mail and stay in touch with business associates
and family
*Find out about local restaurants, things to do, and
transportation information
*Get directions to meetings in unfamiliar cities

-Savings

*No need to make costly long distance calls

How does it Work?
iPass provides all participating ISPs with a roam server software, which is installed and resides on the Internet Service Provider's computer system. This software along with intelligent routing makes Internet Roaming possible. iPass agreements with other ISPs in over 150 countries enables customers from varying ISPs to be authenticated when dialing into each other's services. All you need to have is an Internet account with BTL. When traveling to another country with iPass Roaming service, you dial into a local number and log in with the same user ID and password. Also include your domain name after the user ID (e.g.john@btl.net). Although you are dialing in through a different provider, in effect you are still logging into the Internet via BTL.

What are the available roaming numbers?
The roaming coverage extends to more than 150 countries and more than 5,000 locations. Local call access to the Internet service is available in almost every major city in the world. The complete list is available here. You can download the iPass Dialer, which includes a complete phone book of the worldwide access numbers, using Windows 95.

What Is Internet Roaming?

What are the charges for the use of the service?
You will not need to pay an additional access fee for this service other than the $40.00 monthly access fee (8 hours surf time) presently billed for Internet Service. The $4.00 Bze an hour charged for excess usage will still apply. You will only be billed for roaming charges when you use the service. Internet Roaming charges from most US access points is $2.81 US an hour. A few access points in the US and most International access points are higher. Prices will vary depending on the access point, and are stated in the iPass Dialer next to the information for each access point. Roaming charges will be billed in one-minute increments. The complete list can be found here.

How will I be billed for the use of the service?
Any Internet roaming charges incurred while using the iPass service will automatically be billed to your BTL account the month following use of service.

Sign Up Requirements
You must be an existing BTL customer to apply for service. To get connected, customers planning to travel have two options. You can either visit any of the BTL offices country wide at least 24 hours before traveling; or you can print, fill out and fax this sign-up form at least 48 hours before traveling to ensure roaming access. In addition, customers will be required to pay a deposit either through credit card payment or cash payment. Since customers will be billed for roaming usage on their BTL account the month following the use of the roaming service, all deposits will be held for 60 days. After 60 days your deposit will be refunded once the roamingcharges are paid for. If bills are not paid the roaming usage portion will be deducted from the deposit amount and the balance, if any, refunded to you. Back to the top

Who do I call for technical assistance when I encounter a problem roaming?
If you encounter any problems while using the roaming service, please call following numbers and ask for the internet technician :
Calling from Abroad: 501-223-2868
(between normal working hours of 8:00 a.m.-5:00 p.m.)
Within Belize: 0-800-225-5285.