Return to home page
Google Custom Search
Online Fone TopUP
Fone TopUp Belize
afvm
sms broadcast service
Fleet Management Service
Caribbean CICT Roadshow

Residential Services

10-10-199

Staying in touch with friends and family abroad is easy with BTL's International Calling Options. Customers have more than one option to make an International call, whether they are using a Fixed Line or DigiCell phone. In either case, customers can use any of the direct dial options or make the call via our Operator Services.

To dial direct or use 10-10-199, you need to have the International Direct Distance Dialing (IDDD) feature activated on your line. You can also make International calls using PrePaid Cards from any Fixed Line or DigiCell Number. PostPaid customers can also use a PrePaid Card to make International calls with or without the IDDD feature.

Before you make the call, here's what you'll need to know:

  • Access Code "00" or "10-10-199". DigiCell Customers can use the "+" sign to replace the access code
  • Country Codes
  • Area Code for the City, Town, District or Island (in some countries, area codes are not used).
  • Customer Number - the number of the person you are calling.
  • IDDD using “00” or “10-10-199” from any PostPaid Fixed Line or DigiCell Premier.
  • PrePaid card using “00” or “10-10-199” from all Fixed Lines, DigiCell Phones and             Payphones.
  • Operator Services - dial 115 for paid and collect calls.

THE FOLLOWING ARE EXAMPLES OF INTERNATIONAL DIRECT DISTANCE DIALING USING "00" AND "10-10-199".

Example 1:  To make a call to 212-976-1666 in New York, USA using Direct Distance Dialing:

Example 2:  To make a call to 212-976-1666 in New York, USA using “10-10-199”:

After you have completed dialing, there will be a short delay before you hear a ringing or busy tone. Do not hang up the receiver during this delay.  If you get a busy tone, hang up your receiver immediately and try the call again later.  Ringing and busy tones vary from country to country.  As soon as the number being called is answered, billing will start.

Click here to see rates.

Belize Direct

When traveling abroad, you have the convenience to call Belize collect via the Belize operator or call using a BTL Regular PrePaid card. You can also call Belize Collect via the International Operators from some countries. Refer to the table below for numbers to dial when traveling abroad:

Country Number

US via:
MCI
AT&T
US SPRINT


1-800-746-1154
1-800-235-1154
1-800-578-1154

ARGENTINA

0-800-333-0501

BARBADOS 1-800-534-1154
CANADA 1-800-463-1154
COSTA RICA 0-800-501-1154
MEXICO 01-800-123-0254
UK 0-800-890-501

PrePaid for Tourist

DigiCell Temporary Cellular service is available to tourist and visitors who want short-term cellular service. For instance, a customer can rent a DigiCell phone from BTL Airport Customer Services Center or bring their GSM 1900 band phone and purchase a PrePaid SIM pack from any DigiCell distributor countrywide.

BTL offers High Speed Internet using Digital Subscriber Line (DSL) and Wireless technology. Both solutions allow connection speeds of up to 128K, 256K, 512K, 1MB & 2MB. In November, the company upgraded all its existing internet customers at no additional cost and is pleased to introduce its new speed of 4MB.

WHAT IS DSL TECHNOLOGY?

Digital Subscriber Line (DSL) provides high-speed access to the Internet by splitting your ordinary copper telephone line into Voice and Data.  You can be on your phone talking and surfing the Internet at the same time.

WHAT IS WIRELESS TECHNOLOGY?

Wireless High Speed Internet uses microwave links from BTL Tower via line –of-sight to an antenna at your house to transmit high-speed data. You do not need a telephone line or a modem to connect to the Internet.  This service is provided in areas where DSL is not available.

BENEFITS OF HIGH SPEED INTERNET SERVICE

  • No need to dial-up. Your connection to the Internet is “always on” (24/7).  
  • Your Internet speed will be up to 100 times faster than the traditional Dial-up Internet Connection.
  • It’s a highly reliable and dedicated connection to only you.
  • Four plans that suit you for a fixed low monthly fee.
  • Includes a free Dial-up account* with a btl.net e-mail address
High Speed Internet Service

Charges*

Installation

$200

STANDARD HSI PLANS (Monthly Service Charge)  
128K
256K
512K
1MB
2MB
4MB
8MB

$25
$56
$88
$140
$240
$390
$700

HOMEFONE HSI PLANS (Monthly Service Charge)  
Basic
Lite
Deluxe
Pro
Ultima
512K
1MB
2MB
4MB
8MB

$69
$109
$175
$299
$488

BIZFONE HSI PLANS (Monthly Service Charge)  
Lite
Deluxe
Pro
Ultima
1MB
2MB
4MB
8MB

$109
$175
$299
$488

Purchase of DSL Modem from BTL  (Inclusive of tax)

$250

Monthly Modem Rental

$30

* Deposit/internet service charges are non taxable

For more information on HomeFone and BizFone High Speed Internet Charges, click the links below:
1. HomeFone
2. BizFone

High Speed Internet Terms & Conditions

BTL's High Speed Internet service is available countrywide:

To get the maximum output from BTL’s High Speed Internet Service we recommend the use of SR350N and SR300N Modems. These specific modems are compatible with our network.  They are available for Sale or Rent at BTL Offices countrywide.  Should you decide to purchase your own modem please be guided by the specifications listed below.


Clear Access SR300N Modem Features

  • ADSL 2+ modems PPPoE
  • Dual Antenna Wireless Access point
  • 4 LAN Port
  • Parental Control
  • Port Forwarding
  • Auto configured by a remote management server TR069
  • Direct support from manufacturer

Clear Access SR350N Modem Features

  • ADSL 2+ modems PPPoE
  • Dual Antenna Wireless Access point
  • 4 LAN Port
  • Parental Control
  • Port Forwarding
  • Auto  configured  by a remote management server TR069
  • IPV6 compliant
  • Direct support from manufacturer

If you are experiencing any technical difficulties please trouble shoot following the LED guidelines in the table below.  If you still don’t have access to service please call 119 to report a Fault with your service.


LED Guidelines
Power ON: Power is on.
OFF: Power is off.
WAN (SR500N/NE) ON: Ethernet WAN Active.
OFF: No link.
DSL ON: Link established and active.
OFF: No link.
Blinking: Training mode.
Internet ON: Internet connection established.
OFF: No internet connection.
Blinking: Data transfer on WAN Internet connection
LAN 1-4 ON: LAN link established and active
OFF: No LAN link.
Blinking: Data transfer on LAN port.
WLAN ON: WLAN enabled.
OFF: WLAN disabled.
Blinking: data transfer currently occuring over the WiFi interface.

For more information on Smartrg Modems please visit http://smartrg.com/

< Back
Terms & Conditions for Telecommunication Services Next >
   
BTL’s Privacy Policy           Terms & Conditions            0-800-CALL-BTL/+(501) 227-7085