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Residential Services
 

HOMEPHONE

The new BTL Home Phone service enables customers to “long bench all they want!” Calls are only 3 cents per minute to any fixed line, and only 19 cents to any DigiCell mobile number. This service provides access to our basic telephone service inclusive of telephone numbers, free directory and directory listing.

Talk for FREE with BTL’s New Home Phone Plans

Get cheap calls with this plan.  10¢ per minute to any BTL Fixed Line number and 45¢ to any DigiCell Mobile number.
$20/month

Get FREE WEEKENDS (Friday 6:00pm - Monday 6:00am) on calls to any BTL Fixed Line or DigiCell Mobile number. Enjoy a low rate of 29¢ per minute on calls to any DigiCell Mobile number or to the Top 13 Countries*.

*(USA, China, Canada, India, UK, Mexico, Honduras, El Salvador, Guatemala, Dominican Republic, Argentina, Bahamas & Venezuela)
$29/month

It’s More Talk On More Numbers & Even FREE International Calls!
Enjoy FREE NIGHTS (6:00pm to 6:00am) & FREE WEEKENDS (Friday 6:00pm - Monday 6:00am) on calls to any DigiCell Mobile number or BTL Fixed Line number. Get a low rate of 19¢ per minute on calls to any DigiCell Mobile number & 2 HOURS FREE on calls to Top 6 Countries*.
*(USA, China, Canada, India, UK, and Mexico)
Special In-plan rate of 29¢ per minute will be charged once FREE International Call Minutes have been used.
$49/month

Long Bench all day with FREE CALLS ANYTIME to any DigiCell Mobile number or BTL Fixed Line number. And 3 HOURS FREE on calls to Top 6 Countries.
*(USA, China, Canada, India, UK, and Mexico)
Special In-plan rate of 29¢ per minute will be charged once FREE International Call Minutes have been used.
$89/month

Prepaid Home Phone
This service allows customers to make calls using a prepaid card or by recharging the prepaid fixed line using Fone TopUp.  Customers are able to enjoy features such as Free Fixed & Mobile On Net "Nights and Weekends” on the home phone plan while using prepaid cards to monitor how much time you spend on all calls.  Free minutes still apply to customers on the Max , Plus and Unlimited plans.
Access to contact Emergency and Operator assisted numbers is also available free of charge.

  • 90 or 911 – Emergency
  • 115- Operator
  • 119- Fault Repair

Prepaid Cards

Prepaid cards with denominations $5, $10, $20, $30, and $50 can be used for all prepaid services such as Fixed Line and Mobile. Any prepaid card can be used to recharge your account or make a call. 

Fone TopUp

With Fone TopUp, BTL is able to provide prepaid service to our users by utilizing our electronic recharge system . This allows BTL, Agents and distributors to provide pins or directly TopUp a prepaid number at any requested value. By utilizing this service, customers can receive credit directly to their phones which also serves as a secure and convenient way of topping up your phone.

E-PIN

The printed receipt will show the PIN and recharge number to dial. You can choose any of the denominations: $5, $10, $20, $30, $50 or $75. Credit expiration can be found on receipt.

direct fone topup

  • Tell the cashier or the Fone TopUp Mobile Agent your PrePaid number and the amount you want recharged to your account.
  • The amount you pay for is automatically added to your account.
  • If you are recharging a DigiCell PrePaid account, the number will receive an SMS advising on the amount of credit received.
  • Choose any amount to top up from $1 up to $500.

Expiration:
-  Values less than $30 expire in 30 days.
-  Values of $30 or more expire in 90 days.

  • SMS notification provides expiration date.
  • Dial *20 for account balance & credit expiration date.

FONE TOPUP GIFTS

With Fone TopUp Gifts, you can send a Special Occasion SMS with your Direct Fone TopUp at NO EXTRA COST!
Send Congratulations, Happy Birthday, and even I Love you messages automatically to you friends and loved ones when you send a Direct Fone TopUp of any value!
Give the Fone TopUp Agent:

  • The number of the person you would like to send the gift to.
  • Your name or number or leave it anonymous…it’s your choice!

FONE TOPUP BILLED

Allows you to charge a Direct Fone TopUp to your BTL Bill. Visit any BTL Office & give the Customer Service Representative:

  • Your Account Number
  • The PrePaid number & amount you want to top up ($10-$500)

And how frequently you want your number topped up (once, daily, monthly etc).

Service Entrance Policy

Applying for high speed internet, fixed line or data services? See information below on how to proceed with installation of service:
For residential/ small business customers, kindly provide:

  • ID Card ( Social Security, Passport or Driver’s License)
  • Proof of Address ( Utility bill)
  • Mailing Address
  • Security Deposit
  • Contact Number
  • Certificate of Registration (For Small Businesses)

For Corporate Customers, kindly provide:

  • Authorization letter or letterhead from business
  • Article of Association
  • Memorandum of Association
  • Certificate of Incorporation
  • ID Card
  • Proof of Address ( Utility bill)
  • Mailing Address
  • Security Deposit
  • Contact Number

Service Entrance Policy states that BTL’s responsibility is to install and run wires to the Network Interface Device either inside or outside of your premise. Thereafter, the customers will be responsible to run the wires from the NID to their device. The policy ensures that both the company and the customers are understanding of their responsibilities for efficient and quality service.

High Speed internet

High Speed Internet is a highly reliable Internet connection as there is no need to dial-up, customers are connected 24/7.  Current broadband services include our DSL and Wireless technologies as well as Fiber Optic Connections.

BTL CONNECT

Customers have access to the below form which is available at www.btlconnect.bz. This form should be filled out by customers that are subscribing to our services that need installation on their premises. By filling out the form online, customers will receive FREE installation of the service they are subscribing to.

 

 

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